DELIVERY: Studio will make reasonable attempts to complete and deliver the photo(s) and/or video(s) as soon as possible, and always within six months of the event, or from the date on which Client provides necessary information to begin the editing process. The invoice reflects the specific product(s) that will be delivered. Additional hour(s) or other outstanding balances must be paid in full before Studio will begin post-production work and deliver photo(s) and/or video(s).
PAYMENT SCHEDULE: Payment schedule is specified in the attached invoice. Payments are not refundable. Full balance must be paid at least 30 days in advance of the event or Studio reserves the right to cancel the booking. Upon signing this contract, Client pledges to make the initial payment outlined in the attached invoice promptly and understands it is a legally-binding commitment to pay Studio to reserve services. Client is able to add services or hours to the package, if available, and understands the package cannot be downgraded to a less expensive option or reduced in duration. The cost per additional hour is based on package selected by client, as follows: Crescent ($450), Sierra ($500), Cascade ($500), Rialto ($800), Ruby ($700), Rose ($500), Evergreen ($450), Maple ($450), Redwood ($500). Hours are continuous and begin and end promptly at the scheduled arrival and departure times. Additional coverage is available only in full-hour increments.
REVISIONS AND SECURE STORAGE: It is Studio’s goal to provide client with outstanding service and products. Studio will notify Client by email and/or through a message in the Client Portal when the photo(s) and/or video(s) are delivered and ready to be downloaded by Client. After such notification, Client shall have a 14-day period to access, review and download the finished product(s) (the “Review Period”). Studio does not provide cloud hosting, storage or backup services after the Review Period unless selected and paid for as an additional service by Client. It is Client’s sole responsibility to download the finished product(s) on Client’s personal device(s) during the Review Period. Revision requests must be made within the Review Period, or they may not be available. Studio is not required to make any revisions whatsoever. If no revisions are requested during the Review Period, Client has confirmed that the delivered product(s) are in good working order, admits that Client is fully satisfied and relieves Studio from responsibility for any problems, defects, or imperfections thereafter. Revisions require additional editing time that is not included in the original package price. Client may commission additional editing at the rate of $150 per hour. Studio will provide an estimate of the hours required before beginning work. Photo(s) and/or video(s) may be permanently deleted by Studio after the Review Period, as Studio makes no assurances whatsoever as to any storage or backup of the photo(s) and/or video(s) after the Review Period. If Client requests reactivation, a retrieval fee of $275 will be applied.
REIMBURSEMENT: Client agrees to reimburse Studio for all incidental charges and out-of-pocket expenses, including parking, tolls, ferry tickets, permits, entrance and admission charges, and mileage, before products will be delivered. A total of 20 miles of driving, round trip, is included at no charge. Mileage is calculated to and from downtown Seattle, Portland, Spokane, San Francisco, San Diego, Los Angeles, Santa Barbara, or Sacramento. Additional distance is $1.50 per mile, per team member, included in the package selected by client. This charge may be calculated after the wedding and billed separately. Client is responsible for securing and buying a permit if necessary based on the venue or location of their choice.
MEAL BREAK: Studio’s crew will be entitled to a 30-minute meal break included as part of the coverage hours for all packages 7 hours or longer. Client agrees to provide standard meals for Studio’s crew. In lieu of a meal break, Studio’s crew will be entitled to overtime pay at the hourly rate.
COPYRIGHT/PHOTOGRAPHY: Client will be granted a Print Release and will be permitted to print, copy and publish images for personal use, including sharing images with friends and family on social media platforms. Copyright ownership will be retained by Studio. Client agrees to publish a photography credit to “Sound Originals” when sharing images on social media. Client is not permitted to make any stylistic editing changes to the images.
COPYRIGHT/VIDEOGRAPHY: Client will be permitted to download, copy and share the video(s) for the purpose of private in-home viewing and sharing with friends and family on social media platforms or websites. Copyright in and to the final video products, as well as raw footage and any other derivative works, will be retained by Studio. Client is not permitted to alter, re-edit or make stylistic changes to the video(s).
EXHIBITION: Client understands Studio may display selected photographs or video(s) or clips as an example of the company’s work and for entrance into competitions and release all claims to profits that may arise from use of videos. Studio may display and promote the videos and photos in any manner of media whatsoever in their entirety for the purpose of business advertising, work samples, client marketing or similar uses.
MODEL RELEASE: The client hereby grants to Studio and its legal representatives and assigns, the irrevocable and unrestricted right to use and publish videos or photos of the client or in which the client may be included, for editorial, trade, advertising and any other purpose and in any manner and medium; to alter the same without restriction; and to copyright the same. The client hereby releases Studio and its legal representatives and assigns from all claims and liability relating to said photos and/or videos.
DRONE FOOTAGE: Drone footage is provided at no extra charge when included in a specified package, is considered a ‘bonus’ and ‘no charge’ item, and is intended only to provide scenic footage of the general region, not any specific activity or person or structure. Studio does not guarantee it can provide drone footage and makes no representations that it will be included in client’s video. The Federal Aviation Administration administers rules and regulations for drone and aerial flights. Studio does not guarantee drone footage will be permissible according to federal rules and regulations, or other reasons, including, but not limited to, weather conditions, logistics, venue or property restrictions or guidelines, staffing, safety, scheduling or technical interference or problems, either within or beyond Studio’s control. Studio does not offer refunds, credits or substitutions if drone footage is not provided or not permitted. Drone footage may be captured at a separate day and time from any event coverage, and cannot be guaranteed to include any specific location or landmark, due to federal airspace rules, temporary flight restrictions, logistical, safety, creative, weather, staffing or other reasons either within or beyond the crew’s control. If client requests drone footage to be captured by reasonable efforts according to Studio’s ability on the same day as the event, client must designate an uninterrupted 45 minute period of time for the videographer to safely operate the drone. If client chooses not to designate this period of time, during their regular coverage hours, or if this period of time becomes unavailable, or shortened, due to client’s schedule, timeline, requests, or other reasons, Studio may not be able to provide drone footage on the same day, and may therefore not be able to provide drone footage whatsoever.
CONSULTATIONS AND ENGAGEMENT SESSIONS: Studio will work with client to mutually select a date, time and location for an engagement session, if included in the package or selected as an additional service. The session is one (1) hour within the city limits of Seattle, Portland or San Francisco, on a weekday, scheduled at Studio’s discretion. A mileage fee of $1.50/mile applies round trip for locations selected outside the city limits. A rescheduling fee of $150 will be applied if client reschedules the session for any reason. Upon request, Client is entitled to one (1) planning and consultation telephone session for 30 minutes with Studio’s planning team and/or the designated photographer at Studio’s discretion. Additional consultation services are available for $150 per hour. This cannot be substituted for other services. Once scheduled, the consultation session is reserved on Studio’s calendar. If Client reschedules the session, a fee of $150 will be applied.
LIMIT OF LIABILITY: In the unlikely event that Studio and its crew members are injured or becomes too ill to cover the event, Studio will make reasonable efforts to secure a replacement crew. If the situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the event package. For photography and videography combination packages, photography services will be valued at no less than two-thirds of the total package price. Studio will make reasonable efforts to arrive at the designated location by the scheduled arrival time, but is not responsible for delays caused by factors outside its reasonable control, such as excessive traffic, road conditions, mechanical breakdowns, interruptions in cellular or GPS map functionality, weather, lack of appropriate parking, or other disruptions, or events constituting force majeure. Studio takes the utmost care with respect to exposure, transportation, and processing of videos and photos. However, in the unlikely event that videos or photos have been lost, stolen, or destroyed for reasons within or beyond Studio’s control, the liability is limited to the return of all payments received for the event. The limit of liability for a partial loss of videos or photos shall be a prorated amount of the material lost based on the percentage of total footage, determined by Studio. Client understands and agrees that Studio must accept rules or restrictions imposed by management of the event venue, which may affect technical or artistic results, or the ability to capture certain elements of a ceremony or activity. Client understands and agrees that Studio cannot guarantee any specific shot or activity from the ceremony, reception or other portion of the event will be recorded or captured due to logistical, technical, creative, safety or other reasons either within or beyond the crew’s control, including technical limitations, equipment interference or other factors. Client understands and agrees that Studio will assume full creative and editorial control over the editing of photo(s) and/or video(s), and will not be required to make any changes whatsoever after delivery. Photo editing includes color adjustments, and does not include advanced or speciality techniques, such as removing objects or other sophisticated processes. Studio makes no guarantee either expressed or implied in regard to aesthetic qualities. Studio shall have sole discretion as to the recording and inclusion of any portions of the event in the final edited digital copy of Client’s video. For photography packages, Client will be provided a selection of edited images at Studio’s discretion, which does not include ‘raw’ or ‘dng’ format images. Raw format images are available for purchase for $800 at Studio’s discretion. Studio will provide an estimate for the number of hours required before beginning the work. Client must provide arrival address and arrival time at least 72 hours in advance so Studio can plan logistics and travel. If Client does not provide arrival time at least 72 hours in advance, Studio will automatically enter 12:00 PM as the arrival time. Studio does not guarantee it can accommodate changes to the arrival time or address if they are requested within 72 hours of the event. Studio’s arrival time, which is the beginning of its regular paid continuous coverage hours, must be at least 30 minutes in advance of any organized or planned activity or event, such as a first look or ceremony.
LIVE-STREAMING: This applies to packages that include live-streaming, if selected as an optional add-on. Live-streaming is not included in packages unless specifically added and paid for by the client. Factors outside of Studio’s control may affect the functionality of live-streaming, including availability of wireless internet, signal interference, cellular signal strength, electrical power sources, power outages, internet outages, internet speeds, live-streaming platform interference or interruptions, or other factors. Studio cannot be responsible for these or other factors outside of its control which may interrupt or interfere with live-streaming, or cause it to become unavailable. Studio will use reasonable efforts to provide live-streaming or a video recording of events. If live-streaming is interrupted or not available for any of these or similar reasons, refunds, credits or substitutions will not be provided.
STUDIO SELECTS STORYTELLING TEAM: Like many photography and videography providers, Studio relies on a team of trusted partners and associates who are hand-picked for their excellent artistic skill. Client understands Studio has full and sole discretion to select the lead and associate photographer and/or videographer for the event, and may substitute another professional in the event of illness, unforeseen scheduling conflicts, unforeseen circumstances, or other reasons, to act as lead or associate photographer or videographer, based on technical, artistic, aesthetic or other circumstances and needs. In the event of such substitution, Studio warrants that the professional shall be competent and qualified.
LOSS OR DAMAGE TO EQUIPMENT: Client agrees to exercise reasonable care to safeguard Studio’s equipment, including but not limited to cameras, lenses, wireless microphones, lights and other similar gear (collectively, “Equipment”), which may from time to time be in the possession, control or care of Client or one of Client’s guests, invitees, affiliates or vendors (collectively, with Client, each a “Client Party”). In the event that a Client Party or any of its affiliates damages or loses, or permits Studio’s Equipment to become damaged or lost,
while such Equipment was in the possession, care or control of a Client Party, whether, through negligent, reckless, or or willful acts or otherwise, Client agrees promptly to reimburse Studio for the current replacement cost of such Equipment and to indemnify and hold harmless Studio and its affiliates, including any independent contractor engaged by Studio, for all other loss or damaged arising from or relating to such loss or damage.
PAYMENTS ARE NOT REFUNDABLE OR TRANSFERRABLE: Client understands that Studio may cancel the booking if the balance is not paid at least 30 days prior to the event; retainer and other payments will not be refunded. Studio relies on contracts to make commitments to partners and vendors, as well as reject and forego other business opportunities, inside and outside of the wedding industry. The non-refundable retainer is a reservation fee and does not cover any actual photography or videography services. It covers the Studio’s costs to reserve a date and commit to be available along with planning, administrative and similar consultation services. If client cancels the event, or if the event cannot be held, or if the client cancels Studio’s services, the retainer and other payments cannot be applied to photography or videography services on a different date. If both parties agree to reschedule the date, a $600 charge applies. Studio risks a significant income loss and damages if the client cancels the coverage or event, or if the event cannot be held. As a result, if the client initiates a cancellation for any reason, or if the event becomes cancelled, or cannot be conducted, whether as a result of a force majeure, or in accordance with or as a result of law or government orders, recommendations, directives or guidance as to public health or safety, natural disasters, or other reasons, the retainer, reservation fee, and other payments, are non-refundable and non-transferrable. The client agrees to provide cancellation notice in writing and releases Studio from any responsibilities and liabilities.